Privacy Policy

Last updated: August 25, 2026

This Privacy Policy describes how N&R Concept Curves collects, uses and protects the personal information you provide when you use our website www.nrconceptcurves.com.

We attach great importance to protecting your personal data and respecting your privacy, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the French Data Protection Act (“Loi Informatique et Libertés”).

1. Data Controller

The data controller responsible for the processing of personal data collected through the website is:

• Trade name: N&R Concept Curves

• Operator: Marjorie Huet

• Legal status: Micro-enterprise

• SIRET: 10807347900017

• SIREN: 108073479

• Postal address: 40150 Angresse, Landes, France

• Contact email: contact@nrconceptcurves.com

2. Personal Data We Collect

As part of the operation of our online store selling clothing, shoes, accessories and cosmetics, we may collect the following information:

• Identification and contact information: First name, last name, email address and telephone number.

• Delivery and billing information: Full delivery address and billing address.

• Order, withdrawal and return information: Details of products purchased, order history, parcel tracking numbers (outbound and return shipments), and requests to exercise the statutory right of withdrawal or the extended return period (up to 28 days for clothing and shoes).

• Payment information: Bank transactions are securely processed by our payment service providers. We never have access to your complete banking details, such as your full card number or security code.

• Browsing and connection data: IP address, browser type and pages visited on our website (through cookies).

3. Purposes of Data Processing

Your personal data is collected only for specific and legitimate purposes:

• Order management and fulfillment: Processing purchases, preparing parcels, dispatching and delivering orders (to your home or to a pickup point).

• Returns and refunds management: Processing withdrawal requests within 14 days, managing the extended 28-day return period (for clothing and shoes), checking return eligibility requirements (including the condition of items and sealed cosmetic products), and issuing credit notes or refunds.

• Customer service: Processing your requests sent by email to contact@nrconceptcurves.com.

• Marketing communications (subject to your consent): Sending newsletters, promotional offers or information about new products if you have subscribed to receive them.

• Security and fraud prevention: Protecting our website and verifying the validity of orders.

• Compliance with legal obligations: Retaining accounting documents and invoices as required by French law.

4. Data Retention Period

We retain your personal data only for as long as strictly necessary for the purposes for which it is processed:

• Order, delivery and return data: Retained throughout the commercial relationship and the applicable warranty/return period (up to 28 days after receipt), then archived in accordance with legal accounting and tax requirements (10 years for invoices).

• Marketing data (newsletter): Retained until you unsubscribe, using the unsubscribe link provided at the bottom of each email, or for a maximum period of 3 years from the last active contact.

• Cookies: Retained for a maximum period of 13 months.

5. Data Sharing and Recipients

Your personal data is confidential. It is never sold or rented to third parties.

Your data may only be shared with our data processors and technical service providers when necessary to process your order, deliver your purchases and manage returns:

• Website hosting provider: Wix.com Ltd.

• Carriers and delivery services: Mondial Relay, La Poste / Colissimo, etc., for shipping your orders, tracking parcels and generating return labels.

• Secure payment providers: Stripe, PayPal and Wix Payments.

These service providers are subject to strict confidentiality obligations and are required to comply with applicable data protection regulations.

6. Your Data Protection Rights (GDPR Rights)

In accordance with applicable European data protection regulations, you have the following rights regarding your personal data:

• Right of access: To obtain confirmation as to whether your personal data is being processed and to receive a copy of your data.

• Right to rectification: To request the correction of inaccurate or incomplete personal data.

• Right to erasure (“Right to be forgotten”): To request the deletion of your personal data, subject to legal data retention obligations, such as those relating to invoices.

• Right to restriction of processing: To request that the processing of your personal data be temporarily restricted.

• Right to object: To object at any time to the processing of your personal data for direct marketing purposes.

• Right to data portability: To receive your personal data in a structured, commonly used and machine-readable format.

To exercise any of these rights, please contact us by email at:

contact@nrconceptcurves.com

Please provide your first name, last name and the reason for your request.

If you believe that your rights have not been respected, you have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), the French data protection authority, via its website:

www.cnil.fr

7. Cookie Management

Our website www.nrconceptcurves.com uses cookies to improve your browsing experience, measure website traffic and secure transactions.

When you first visit our website, an information banner allows you to accept, refuse or customize the use of non-essential cookies, including analytics and advertising cookies.

You can change your cookie preferences at any time via the “Cookie Settings” link located at the bottom of our website.

8. Data Security

Our website is hosted on the secure Wix platform, which implements enhanced technical and organizational security measures, including SSL/TLS encryption, firewalls and PCI-DSS compliance, to protect your personal data against unauthorized access, loss, alteration or disclosure.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time in order to comply with changes in legislation, regulations or our services.

The date of the latest update will always be displayed at the top of this document.